Terms and Conditions

Please read these Terms and Conditions carefully before using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

These Terms and Conditions govern your use of our website and the services provided by London Time LTD  www.londontimewatches.co.uk ("we," "us," or "our"). By using our website, you agree to comply with and be bound by these Terms and Conditions, as well as any additional terms and conditions that may apply to specific sections of our website or to products and services available through our website. If you do not agree with these Terms and Conditions, you should not access or use our website.

Privacy Policy
Our Privacy Policy governs the collection, use, and disclosure of personal information we receive from users of our website. By using our website, you agree to the terms of our Privacy Policy, which can be found https://www.londontimewatches.co.uk/pages/privacy-policy . Please review our Privacy Policy carefully.

Data Protection and GDPR Compliance
We are committed to protecting the privacy and personal information of our users. We comply with the General Data Protection Regulation (GDPR) and any other applicable data protection laws. By using our website, you consent to the collection, use, and storage of your personal information as outlined in our Privacy Policy.

Our website uses cookies to enhance your browsing experience. By using our website and agreeing to these Terms and Conditions, you consent to our use of cookies in accordance with our Privacy Policy. Our Privacy & Cookies Policy can be found https://www.londontimewatches.co.uk/pages/privacy-policy

Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of London Time or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on our website without our prior written consent.

Disclaimer of Warranties
We strive to provide accurate and up-to-date information on our website. However, we do not warrant or represent that the content on our website is accurate, complete, reliable, current, or error-free. We disclaim any liability or responsibility for any errors or omissions on our website.

Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, resulting from your use or inability to use our website or services.

Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitute your acceptance of the revised Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.


When all items have been processed and complete, payment will be taken from your account when the item is ready for dispatch.

To cancel the order after this process please let us know as soon as possible so the full amount can be refunded.

Payment is only taken when your goods are ready for dispatch.  However, when using Paypal, your payment may be instant and therefore unable to be delayed until the time of dispatch.  If an item is cancelled before it is dispatched and it has been charged, it will be refunded.


The contract of sale

We reserve the right to cancel the contract and re-list a product if you have purchased an item that is miss-priced.

We reserve the right to cancel any order at any time prior to delivery, for any reason. No contract of sales exists until your order is verified by a London Time employee, and the order status is set to 'Verified'.  Our initial order status, ‘Processed’ does not mean that a contract of sale is in place.  This only means that the order has been successfully received into our system.  From there on, validity and verification must take place before the contract of sale exists.

The contract made between us through any transaction is governed by the laws of England, using only the English language.


For reasons of fraud protection your IP address is logged when placing an order. All orders are scanned strictly for fraud by our fraud department before they are shipped. If you specify a different shipping address to the billing address then your order may take longer as we have to perform the necessary checks. Fraudulent orders will be submitted to the appropriate authorities.



We will endeavor to meet any given date for delivery however we cannot be held responsible for any delays beyond our control. If we are unable to make the expected delivery date we shall inform you by email or phone as soon as possible.

Should this happen, you have the right to either continue with the order or cancel it.

You will receive a confirmation email at the address you have specified when your order has been dispatched - this email contains the tracking number so you can track it online from London Time to your door.

If your order is placed before 4pm, subject to passing necessary checks, your order will be shipped the same day, to be received the following day. Orders shipped on Friday before 4pm, almost always arrive on the following Saturday. However this is not guaranteed. Depending on your location, your order may arrive to you on the following Monday. If this is not the case (e.g. you specify an alternative residential address as the delivery location which resides in another county or country to the billing address) there may be a delay of a few hours while we perform the appropriate checks.  If we are unable to validate your order, you will receive an email to inform you of this.

International shipping is calculated in the checkout, and is usually £17.50 to most destinations, and the delivery timescale is a non-guaranteed 3 - 10 working days. Please check the delivery prices. Delivery services and prices are used for orders at London Time.

If you are not in to receive the purchased item at the time of delivery, the Royal Mail will leave you a card.  This allows you to telephone them to arrange a redelivery or alternatively you can take it from your local sorting office.  Due to security reasons, all items must be signed for and we cannot send items unrecorded. If your order is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, if you wish us to re-dispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.

If a delivery is late, e.g. the postal service fails to deliver within the guaranteed timescale and then we will provide a refund of any delivery charges that were charged to you.  If the delivery was free, we do not provide financial compensation to cover consequential losses.

If you order an out of stock item it will be provided in stock within a week and be delivered to your door within the following 3 days.



All prices are in pound sterling and inclusive of VAT at the prevailing rate.
Where applicable delivery costs will be added to the total price of the goods.
Prices are subject to change without notice.
The price you pay is the price of the goods shown at the time you placed your order, including any additional delivery costs if applicable.



If, for any reason, you are unhappy with your purchase, or it is not the item you expected London Time offers you 30 days to change your mind on any of your purchases from this website. Items must be returned within 30 days of receipt; if items are returned after the mentioned time, we have our right to refuse the refund. The product or products must be unused, unworn, no damage and brand new condition and must be returned with the original box, instructions, guarantee and all extras (Info Cards, CD-ROMs, booklets, flyers, etc.).

When the item is received, It will be inspected to ensure everything is present and in its original condition to ensure its eligibility for refund. Refunds are processed as quickly as possible and you will be notified via email when the refund process is completed. We aim to process all refunds within 10 days, but please allow up to a maximum of 30 days for the refund to be processed. Earrings, belly bars or other items of pierced jewellery cannot be returned unless they are found to have manufacturing faults.

You should return it to us using Royal Mail Special Delivery. This way the delivery is insured.  You should also record the tracking number.


Returns address

Westfield Shopping Centre-White City
Unit 1003 ( opposite Michael Kors)
Ariel Way W12 7GB
London UK
Tel: 02087462511

All returns are inspected to ensure that the item has not been used, and are refunded within 30 days of cancellation. Your card is refunded to the full amount, and we do not charge any 'restocking' fees.  All basic shipping charges are refunded, but if you have specifically upgraded your shipping options, (e.g. paid extra for 9 am delivery), this additional amount is not refundable.

If you have any queries about this policy then please use the Contact us option.

With your order, you should receive a returns form at the bottom of your invoice.  To expedite your refund, please complete this in its entirety.  If you have misplaced or not received the returns form, it can be downloaded on our website.


9 - General Information

We reserve the right to change these Terms and Conditions occasionally. If this happens we will inform you by posting the updated Terms and Conditions on the website. If you do not wish to be covered under these new terms and conditions we would recommend that you place no further orders.

These Terms and Conditions are governed exclusively by English law. If any part of the Terms and Conditions is found to be invalid by law, the rest will remain valid and in operation.


 Entire Agreement
These Terms and Conditions constitute the entire agreement between you and London Time LTD regarding your use of our website and supersede all prior agreements and understandings.

If you have any questions or concerns about these Terms and Conditions, please contact us at westfield@londontimewatches.co.uk.


London Time LTD

Westfield Shopping Centre-White City
Unit 1003 ( opposite Michael Kors)
Ariel Way W12 7GB
London UK
Tel: 02087462511